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Remuneration :

Job Title :

Company Name :



Front Office - Manager

Company Confidential

Hiring Date : 

Vacancy Nature :

Company Sector / Industry : 

Location of the Company :

P.I.C of HR Email : 

1 July 2024

Full Time

Consumer Services

Subang Jaya

Job Description : 

We are seeking a dynamic and experienced Hotel Manager to lead our hotel operations and ensure exceptional guest experiences. The Hotel Manager will be responsible for overseeing all aspects of hotel management, including guest services, staff management, financial performance, and facility maintenance. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering outstanding service, we encourage you to apply for this position.

Key Responsibilities:

Guest Services:
Ensure exceptional guest experiences by maintaining high standards of service and hospitality.
Address guest inquiries, concerns, and complaints promptly and professionally.
Staff Management:
Recruit, hire, train, and supervise hotel staff, including front desk personnel, housekeeping staff, and food and beverage service staff.
Foster a positive work environment and provide ongoing training and development opportunities for staff members.
Financial Management:
Develop and manage the hotel budget, including revenue forecasting, expense control, and profit optimization.
Monitor financial performance metrics and implement strategies to achieve revenue targets and cost savings.
Sales and Marketing:
Develop and implement sales and marketing strategies to attract guests and increase occupancy rates.
Collaborate with marketing teams to promote the hotel through various channels, including online platforms, social media, and advertising.
Operations Management:
Oversee day-to-day hotel operations, including front desk operations, housekeeping, maintenance, and food and beverage service.
Ensure compliance with hotel policies, procedures, and standards of operation.
Facility Maintenance:
Coordinate facility maintenance and repairs to ensure a safe, clean, and well-maintained environment for guests and staff.
Conduct regular inspections of hotel facilities and address any maintenance issues promptly.
Guest Relations:
Build and maintain relationships with guests, ensuring their needs and preferences are met during their stay.
Implement guest loyalty programs and initiatives to enhance guest satisfaction and loyalty.
Quality Assurance:
Implement quality control measures and standards to ensure the highest levels of cleanliness, safety, and service quality.
Conduct regular audits and inspections to assess compliance with quality standards and guest satisfaction.

Mandatory Requirements of Candidates :

Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Proven experience in hotel management roles, with a minimum of [insert number] years in a managerial capacity.
Strong leadership and management skills, with the ability to motivate and inspire teams.
Excellent communication and interpersonal abilities, with a focus on guest relations and customer service.
Financial acumen and experience in budgeting, financial analysis, and revenue management.
Knowledge of hotel operations, including front desk procedures, housekeeping standards, and food and beverage service.
Proficiency in hotel management software and systems.
Ability to work under pressure and handle multiple priorities in a fast-paced environment.
Application Process:
Interested candidates are invited to submit their resume along with a cover letter highlighting their experience in hotel management and their qualifications for the position of Hotel Manager. Please send your application to [provide contact details or application instructions].

We look forward to considering your application for this key leadership role in our hotel.

About the Company (Location) : 

Subang Jaya

Other Requirements on Candidates (Language / Certification) :

Department Vacancy :

Customer Service

Perks Offered :

Free Meals

Remuneration (MYR) :


All Resumes are compulsory to be sent to both emails :
b) Designated HR's company P.I.C email = 

Important Note:
Employer Requires Candidate to attend RM 298 Mandatory "Office Dynamics" Training (To be Deducted from First Month Salary Only upon Successful Hiring).Proceed above to "Send Application - Button" should candidate allow consent to attend "Compulsory Training" - Corporate Dynamics

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